PRIVACY POLICY

Last updated: July 25, 2024

Welcome to Heart Rate Monitor Plus!

At Heart Rate Monitor Plus (referred to as the “App” throughout), safeguarding your privacy is our utmost priority. This Privacy Policy aims to explain how we collect, use, and protect your personal data when you engage with our App and website of the App.

When you use our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of it, we kindly ask you to refrain from using our App and website of the App.

Contact Information
FINDMY LLC
651 N BROAD ST STE 205 6446
MIDDLETOWN, DE 19709
support@heart-rate.co

For any inquiries regarding our privacy practices, reach out to us at email address indicated above.

CHANGES TO OUR POLICY

As we continue to evolve and adapt to better serve you, we may update this Privacy Policy periodically. These updates are necessary to align with our evolving practices and to comply with legal requirements. We encourage you to check this Privacy Policy regularly to stay informed about how we handle your personal data. Your continued use of the App and/or the website following any changes indicates your acceptance of those updates.

WHAT INFORMATION WE COLLECT

Device Data

When you interact with our App, we gather your Device Data, which include the following information:

Device Information: Data about the your device, such as device type, operating system version, and device settings relevant to the App’s performance.
Session Information: Details about when the App is accessed, how long sessions last, and frequency of use.
Feature Usage: Information on which features within the app are utilized, such as specific functionalities or tools accessed.
Performance Data: Metrics related to App performance, including any errors encountered or response times.

Please note that Device Data does not include any Health Information.

Device Data is utilized for several essential purposes within the App:

Providing the App: Ensuring the App functions correctly on your device, delivering the intended services and features.
Tracking Operational Issues: Monitoring and resolving any technical issues or errors that may occur during App usage to maintain smooth operation.
Analyzing User Preferences: Examining how users interact with the App to understand preferences and behaviors, which helps in improving user experience and optimizing App features.

We process you Device Data under the contract (Terms of Use).

Device Data is retained for up to 1 year after your last interaction with the App unless you delete your account earlier.

Health Information

To provide you with personalized health insights, the App may request details such as gender, age, height, weight, and health-related metrics like heart rate and stress levels. We ensure that Health Information is never linked to any specific user. Consequently, all Health Information remains anonymized and is not considered personal data.

Personalized Advertising

We may use your Device Data to show advertisements within the App.

With your consent, we also utilize advertising identifiers such as Apple’s Identifier for Advertisers (IDFA), Android Advertising ID (AAID), and Google Advertising ID (GAID) to deliver advertisements tailored to your interests. Please note that if you choose not to consent, you will receive non-personalized ads that do not rely on your browsing behavior.

We display advertisements in our App based on our legitimate interest, which is determined through a careful balance of interests. The inclusion of advertisements helps us subsidize the cost of the App, making it more affordable for you. Additionally, the revenue generated from these advertisements supports the ongoing development and maintenance of the App, ensuring that we can continue to improve and offer valuable features to our users.

Device Data, together with advertising identifiers, is retained for up to 1 year after your last interaction with the App unless you delete your account earlier.

Subscription Details

Our Terms of Use provide the basis for us to process data regarding your subscription. Please be assured that we only process information related to your subscription and do not handle your payment information.

The legal basis for such processing is the contract (Terms of Use).

We may retain your subscription information for as long as required by applicable law.

If you provided us with your email address and consented to receive our newsletter, we may send you updates and relevant information about our services.

We may carry out these activities based on your consent. You may withdraw your consent at any time by clicking the unsubscribe button in the email you receive.

The retention period for your e-mail addresses is 1 year.

Tech Support

When you contact us for technical support via email, we use your email address and any information provided to address and resolve your concerns.

The basis for the processing of your data provided for technical support request is the consent (Terms of Use).

This data is retained for up to 1 year from the date we resolve your issue.

We may process also Device Data through the use of cookies.

Understanding Cookies

Cookies are small files stored on your device that enhance your interaction with online services. They play a vital role in improving user experience, ensuring website functionality, and providing insights into user behavior.

Types of Cookies We Use

Necessary Cookies: Essential for core website functions such as security, network management, and accessibility settings.
Analytical Cookies: Used to gather statistics on website usage, helping us enhance performance and create a more user-friendly environment.
Advertising Cookies: These cookies track your online activity across our and other services to deliver personalized ads based on your interests. They also help regulate ad frequency and ensure appropriate ad display.

Cookie Consent and Privacy

To safeguard your privacy, the website operates on an opt-in basis for non-essential cookies. This means we block non-essential trackers – including those for marketing and analytics – until you provide consent. It's important to note that opting for necessary cookies only may limit your browsing experience compared to users who accept all functionalities.

Managing Your Cookie Preferences

You can manage cookie preferences through your browser’s ‘options’ or ‘preferences’ menu. For guidance on adjusting settings, visit the following links:

For more detailed information on cookies, including how to view, manage, and delete them, we recommend visiting aboutcookies.org or allaboutcookies.org.

SHARING YOUR DATA

We may share certain data with trusted third-party services to enhance our App’s functionality and provide you with an optimized experience. These include:

Appsflyer: Assists with marketing analytics to evaluate the effectiveness of our advertising campaigns. Privacy Policy
Meta: Enables targeted advertising based on your interests. Privacy Policy
Firebase: Utilized for app performance monitoring, crash reporting, and analytics to improve user experience. Privacy Policy
Amplitude: Provides comprehensive product analytics to help us understand user behavior and enhance App features. Privacy Policy

The data shared typically includes only Device Data. Importantly, we do not share Health Information in connection with you, as it is processed in an anonymized format.

Health Information Disclosure

If you choose to connect Apple Health with our App and share Health Information, please note this is done directly by you. We do not share any of your Health Information in connection with you with any third party. For more information on how Apple Health handles your data, please refer to their privacy policy at Apple Health Privacy Policy.

Other Disclosures

We may disclose your data:

As required by law.
To protect our rights or the safety of others.
To investigate fraud or respond to governmental requests.

If you have any questions about our data-sharing practices, please contact us for further information via email address.

YOUR RIGHTS UNDER GDPR (FOR EU RESIDENTS)

As an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: Obtain a copy of your personal data.
Right to Rectification: Correct incomplete or inaccurate personal data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitations on how we process your data.
Right to Data Portability: Receive your personal data in a commonly used electronic format.
Right to Object: Object to the processing of your personal data.
Right to Withdraw Consent: Withdraw consent for processing where consent is the basis.
Right to Lodge a Complaint: Lodge a complaint with a supervisory authority if you believe our processing violates laws.

To exercise these rights, contact us using the email address provided in this Privacy Policy. We aim to respond promptly, within 1 month, and may extend this period by an additional 2 months if needed, considering the complexity and number of requests.

YOUR RIGHTS UNDER CCPA (FOR CALIFORNIA RESIDENTS)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights regarding your personal data:

Right to Know: Request details about the categories and specific pieces of personal data collected.
Right to Delete: Request deletion of your personal data, subject to exceptions.
Right to Opt-Out: Opt out of the sale of your personal data (Note: We do not sell personal data).
Right to Non-Discrimination: Receive equal service and pricing, even if you exercise your CCPA rights.
Right to Correct: Request corrections to inaccurate personal data.
Right to Limit Use of Sensitive personal data: Direct us to limit the use of sensitive personal data (Note: Since Health Information we process is anonymized and not linked to any individual user, it is not classified as sensitive personal information under the CCPA).

To exercise these rights, California residents can contact us using the information provided. We respond within 45 calendar days, which may be extended by another 45 days if necessary. For identity verification, we may request specific information and, if unable to verify, may deny requests for correction or deletion.

Verifying Your Identity

To verify your identity, we may require additional information, including matching it against data previously collected.

Authorized Agents

California residents may designate an authorized agent to act on their behalf. The agent must provide written authorization, and we may require the resident to verify their identity directly with us.

Specific Procedures for Deletion and Correction

For deletion and correction requests, we encourage you to utilize the account functions for data modification or deletion. Please note, we do not link Health Information and are unable to assist with related requests.

AGE RESTRICTIONS